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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All REALIT products

The group "New Technologies" offers for review the products of the plant REALIT: crossbar facades, structural facades, element facades, vent facades, interior partitions, window and door systems, glazing materials, vent lattices
  • Ventlattices REALIT
    Ventlattices
    RVL-40, etc.
  • Materials for glazing REALIT
    Materials for glazing
    RSL-90-L, RI-40-BG, etc.
  • Window and door systems REALIT
    Window and door systems
    RI-44, RI-50, etc.
  • Interior partitions REALIT
    Interior partitions
    RP-70, etc.
  • Ventfacades REALIT
    Ventfacades
    RVF-101, RVF-201, etc.
  • Element facades REALIT
    Element facades
    RF-68-EF, etc.
  • Structural facades REALIT
    Structural facades
    RF-50SG, RF-50SSG, etc.
  • Crossbar facades REALIT
    Crossbar facades
    RF-50, RF-50-RR, etc.

NEW TECHNOLOGIES GROUP

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